Social Jackie
Hi there,
The entire Monster Galaxy team DOES care and we look into each report of hacking seriously. That being said, just because you have a suspicion that someone is hacking does not make it true. If someone is reported we take a close look at the account. If we detect signs of hacking we WILL ban the account. If we do not, we will not.
Please be aware that we will NOT tell you which is which tho. Just as you wouldn't want details about your account to be broadcast to someone else we wouldn't give any details on another person's account to you.
Hi Mr Social jackie
smile
1- i measure if the MG team care or not by the result i see in the game not by just talking .people are hacking the game for many months now - nearly a year - if you care what did you do to that hacking method ??
question
2-i am an older player -or i was as i quit the game - and i know the moga history very well i have almost complete collection so i am not that cry baby who when see a lv 50 moga say this is a hack or i am not jealous of anyone so i report him actually the other are jealous from me
wink
when i say that i reported some one have many lv 50 IE this is sure sign as this moga is never released in the game in any way - i don't know if you play as well or no --- but i only report sure sing of hack and as i said the support team replay yes this is hack we will ban him soon
same as many tigon and many sno as these 2 moga are available only as starter so normally anyone can have only 1 of these too but many of them or even 1tigon+1 sno is sure sigh hack
3-if you care about the game where the anti cheat system that you developed to protect it ? i have 4 pages of repoet ticket and you said that all are true and still most of player play and hack free
i reported the hack method it self many times - i said to myself as they know how they hack it wil be easy to counter - but yet no use the method i reported months ago still work and even the hacker develop a new methods
i know every game must have a glitches but what frustrated me that you don't make move all what you care about now is the chance item and the cash in other game a glitch discovered as soon as possible it is patched then a new one discovered then it is patched and so on this is how this endless battle should be here
new way of hacking discovered>>>>>>>> i report >>>>>>>> nothing
then another new way discover >>>>>>>>>>>i report >>>>>>>>>>>NOTHING and so on