Old Blue Collar Joe
The Herald of War
MemoriesOfGreen
Bunni Ravvit
While the airline does have the right to refuse service to anyone for any reason, their handling of this seems like overreacting.
Not really. If he was becoming argumentative and causing a disturbance that upset other passengers, I can understand them removing him from the flight. I can also understand why the Southwest employee felt afraid for her safety. He gave out specific information about where the employee was located and what her name was. You just don't do that these days.
If they handled it better there would have been no argument or disturbance. The employee should not have gone to confront him.
Telling a customer 'no' is not argumentative and required in certain situations. I think we've got a situation of an asshat of a passenger who went off because he didn't get his a** kissed the first time he stuck out his lower lip.
And SWA knows damn good and well if they say too much they'll get whacked for some silly a** lawsuit that they just don't need.
I don't recall saying that saying no was argumentative. I'm pretty ******** sure I said going to confront him was. The argument was before they boarded, given what it was about. What was she doing talking to him on the airplane too if she wasn't going to continue anything?
If you paid attention you should know that she told him no before he ever boarded. The argument happened after they had boarded.