Sticky: FAQs about Sponsored Offers and Earning Gaia Cash

[admin]

Hi everyone,

We wanted to provide some answers to the common questions we've seen around the forums about the Sponsored Offers:


Here we go...

Why did you launch these sponsored offers?
These optional sponsored offers are common on other social networking sites, and gave us the opportunity to offer Gaia Cash to members who otherwise couldn’t buy it themselves. Instead of spending money to purchase Gaia Cash, you can spend your time, share your opinions, or personal info if you are comfortable doing so. If the products in some of the sponsored offers interest you, you can try them out and get a little Gaia Cash for doing so at the same time.

Who chooses what sponsored offers are shown?
The sponsored offers are administered by an off-site, third-party service, and they select offers from the wide variety they have in store. Gaia Online does not select the offers, nor are we responsible for the amount of Gaia Cash given or terms of the offer. We currently work with two providers: GetGambit and OfferPal. In the process of completing an offer or disputing an offer you may be directed to their sites. Because of the wide variety of sponsored offers, and the fact new ones are added all the time, you might see different offers each time you visit.

How much Gaia Cash do I get?
The amount of Gaia Cash that you’ll receive will vary based on each particular sponsored offer. You can find the amount to the right of each offer in the offer list.

I’ve heard that some of the sponsored offers require you to sign up or pay for something. Is that true?
Each of the sponsored offers is different. Some require you to sign up for a subscription or authorize them to share your personal information.. Absolutely make sure you read the fine print and understand what you’re agreeing to before completing any of the offers. We’d also encourage you to check out the forums to see what other members are saying about a particular offer. If you’re under 18, make sure you’re getting your parents’ permission before signing up for anything requiring a payment.

I’ve heard that some of the sponsored offers contain malware. Is that true?
Obviously neither Gaia nor the offer providers wants to promote anything that’s going to harm our members. We selected the providers we work with to make sure that they can quickly remove any offers that members report as harmful or suspicious; and we have already removed numerous offers based on user reports. Again, make sure you read any fine print before completing a sponsored offer, and remember the age-old rule – if something doesn’t seem right to you, don’t complete the offer.

How do I report sponsored offers that seem suspicious or contain malware?
We want to make sure all offers are as member-friendly as possible. If you find malware in a sponsored offer, or feel that a particular offer is inappropriate for Gaia, please let us know by sending an email to [e-mail]. Be sure to include as much detail as possible, including the exact wording in the offer name and description so that we can investigate the correct offers.

I didn’t get my Gaia Cash – what do I do?
On the Browse Offers page you’ll see a link that says “offer status.” Next to each sponsored offer you complete, you’ll see a link to go to the third party offer provider's customer support. However, please be aware that different sponsored offers may require a certain amount of time to pass before the Gaia Cash is awarded – make sure you read the fine print to understand what you’re signing up for.

Help! I signed up for something without reading the terms, how do I cancel my order?
Read the terms of each offer, because the fine print also includes information on how to end or cancel your subscription or order. Canceling a subscription may involve emailing or calling the vendor’s billing or customer support office or texting ‘STOP’ to the mobile number that sent your PIN for mobile services.

I saw in the forums that you can get banned from Gaia for inputting false information in a sponsored offer. Is that true?
The offer providers require that you enter accurate information when completing an offer. If they find that you are entering in false information they may prevent you from being able to take advantage of their offers further. This is up to GetGambit and OfferPal, and will not affect your Gaia account.

Are these sponsored offers available internationally?
Users in different countries may see different offers presented to them. Some offers are for US residents only, so make sure you read the fine print to determine whether a particular offer is available to you.