carbonphyber
I was trying to fix a condition where users who were members of multiple clans could not use guilds at all. In trying to fix this, I ran a custom script that accidentally affected users that were staff members (captain, vide-captain, etc.). I did not mean to affect these users.
This script could have affected up to 2100 users.
The script should have removed users from
all of their clans then send them a PM telling them what happened and why.
If you were a captain/vice-captain of a clan and you were affected by this, please reply to this topic (with the affected account) with your clan ID, and whether you were Captain or Vice-Captain. I will try to get these fixed as soon as I have time.
We had 9 members removed, and no one received a pm about it, we had to sort it out ourselves. Two came right back, one did when it was explained, one is trying but is being told she is already in a clan which, of course, now she is not. Four were inactive and due for removal.
We nearly lost a good clan member, until we sorted it out and explained, and one is not being allowed to return. No one got a pm of the 4 who are back or trying to be back. How does that person get cleared?