Dev Notices - Sponsorships

[admin]

Sponsorship

Welcome to the Sponsorship Notices thread, if you wish to stay informed on sponsorship related issues, please subscribe to this thread.

[Fleep]

Announcement Redirects Halted

Hey guys,

There's been a lot of hubbub over redirecting directly from the announcement bubble directly to a sponsored profile. We heard your feedback, and as a result we are going to stop this practice until further notice. There may still be a couple of campaigns that have already been planned with this in place - and these will still continue to use them, but beyond those it will go back to the old method of going from the announcement thread with the option to click-through to the profile.

[Narumi Misuhara]

Trailer Glitch

Hello everyone,

Some of you have been reporting that when you watch a sponsorship trailer, instead of the theater loading like normal, the window is all white and has an advertisement in the middle. We just wanted to let you know, we know of this issue are looking into it. For the time being if you encounter this problem please close the theater window, clear your browser cache and try again.

We will update you about this issue when we have more.

-Narumi

[Narumi Misuhara]

SKITTLES® Items Soulbound? - FIXED

Some users are concerned that the Skittles items are soulbound. I just wanted to let you all know that they are not supposed to be soulbound. It was a mistake on our part, they will be un-soulbound shortly.

EDIT:

All of the Skittles items should no longer be soulbound.

[Narumi Misuhara]

SKITTLES® World Problems? - FIXED

Many users have been telling us that they can not enter the new Skittles world. Users are reporting that they they click the Skittles bar and the rainbow points to a lamp post that says to return 4/13. This is an old version of the world, the new one doesn't have the lamp post that tells you this. I am looking into the matter and will update when I have something.

EDIT
Fixed - We made some changes to the Skittles world, namely removing the Skittles meter, this change/version update seems to have been enough to get the correct version of the game to get saved on peoples computer. A flash dev tells me if you are still experiencing problems getting in you may need to restart your computer so your browser grabs the latest version.

[Narumi Misuhara]

Take 180 Quiz Problem

This morning some of you were reporting that the Take 180 quiz was not working correctly. After some investigation ...and video watching... turned out one of the answers I was given for the quiz was incorrect (our sales team apologizes). The quiz answer has been changed to reflect what happens in the video.

[Fleep]

Men's Wearhouse Store Disappearing

Today's your last chance to get items from "Shop of Fancy", the store sponsored by Men's Wearhouse. Tomorrow, we'll be taking down the shop and currently there are no plans to reintroduce the items elsewhere.

Visit Shop of Fancy

[Narumi Misuhara]

Trailer Glitch: RESOLVED

Narumi Misuhara

Trailer Glitch

Hello everyone,

Some of you have been reporting that when you watch a sponsorship trailer, instead of the theater loading like normal, the window is all white and has an advertisement in the middle. We just wanted to let you know, we know of this issue are looking into it. For the time being if you encounter this problem please close the theater window, clear your browser cache and try again.

We will update you about this issue when we have more.

-Narumi

Resolved... Finally!

After lots of code digging I was able to find the cause of this problem and fix it. This problem was affecting approximately 1 out of every 12 users xd . However it should no longer be a problem biggrin , as usual should you encounter problems please make a post in the Bug Reports & Technical Support forum.

[Fleep]

Prize reporting glitch with Sour Patch Kids

Hey guys,

There seems to be a glitch where numerous people have been reporting winning the 100k jackpot in the Sour Patch Kids prize wheel. No one has actually won this 100k jackpot, at least, not really.. We're still investigating why it's telling people they've won the jackpot, but for now it can be considered a glitch. The actual prizes users are winning don't seem to match the prizes that are being generated on the backend and granted.



UPDATE 7/13/2009 9:06 AM PST: It looks like we've found the source of the problem. The flash client was reporting the wrong winnings because the reward list had fewer than 8 prizes in it (the prize wheel on the frontend is designed specifically for 8 prizes). Because there were actually only 7 prizes in the prize wheel, landing on the last prize would cause it to report that you'd won the jackpot, when in fact you hadn't. We've updated the reward list, and will continue to monitor the results.


UPDATE 7/15/2009 11:07 AM PST: We changed the reward table to only include a single gold reward and removed the jackpot until we find time to do some of the engineering necessary to make it possible to have in there. Sorry again to all of you who thought that you had won 100,00 gold! sweatdrop

[Narumi Misuhara]

Skittles Fish Announcement Pulled
We have temporarily removed the Skittles watch a trailer and get fish announcement. We will try to get that back up as soon as we can. For the time being if you want your free fish, you can get them from the Skittles profile page here

Update 6/20/2009 8:10 PDT
This Skittles announcement has been re-launched, enjoy your fish!

[Narumi Misuhara]

Go Gaia Announcement Pulled
Ooops, we did it again... The Go Gaia Announcement has been pulled do to site errors that cropped up after the announcement was made. We are working to resolve the errors and get the announcement back out.

EDIT 7/21/09 13:42
The major bugs causing us problems have been fixed, the announcement has been re-launched... Go forth, Go Gaia!

[Narumi Misuhara]

Sayswap Announcements

Hey everyone, we apologize for the announcement going up and down. We assure you this isn't a hack. You guys are so awesome Sayswap can't keep up! As a result we've had slow down traffic by taking the announcement down. We're working to get the announcement up for good, so if Sayswap looked like something you were interested in, no worries, we'll have the announcement back up soon.

[Narumi Misuhara]

Who ate all the Skittles!

Most you have noticed by now that the Skittles world has been removed from the site. The Skittles campaign has come to it's natural contractual end and as such we had to remove the Skittles world and games. The aquarium fish will remain, though the Skittles fish food will either be removed or renamed.

The reward tickets will remain soul bound and unsellable until after all the winners can be contacted.

[Narumi Misuhara]

Alice Announcement Glitch
Due to a weird glitch in our announcement system. We've had to remake the announcement so some of you may be seeing the Alice in Wonderland announcement twice. We apologize for the inconvenience. sad

[Narumi Misuhara]

Secret Prom Dress Winner - Delayed

Due to launch conflicts the winner phase of the Secret Prom Dress contest has been delayed. A new launch date has yet to be set. I'll update everyone once I have more.