Problem solved

[Silver HeartCrosser]

Ok last night I used my labtop and it worked just fine now I wanted to use it again this morning and it keeps on going to this black screen that says: We apologize for the inconvenience but windows did not start up successfully etc...
Then when I would choose every option there is to start windows up it would just go to the intel logo then back to the black screen.


What is the problem!!!!! scream

[Scytheress]

The problem may be an update Windows put not a few weeks ago. It's now been removed from the updates list but if you got it before they pulled it out then it can cause an error in start-up. When you BIOS screen displays (the first screen with text on it during boot) press f8 repeatedly until a new window appears with boot options. Select Boot in Safe Mode with Networking and it should bring you after the rest of the start-up to your desktop minus your background. Click the start menu and search "System Restore". Open the file and follow the instructions to roll-back to a date when your computer was working (Oct 31 at least). This should clear up the updates if they were there or if it was a virus or corrupted file they should be removed or fixed by the process.

Let me know if that doesn't work.


I'm guessing you're also using Vista. Oddly, starting the same night, my boyfriend's computer began having the same issue but we resolved it through another method. If what I said above doesn't work I can walk you through the longer process to fix the KSoD (black screen of death, exclusive to Vista).

[azkay wat]

I think the problem here is, its a LAPTOP. Not a Labtop.

[Silver HeartCrosser]

azkay wat

I think the problem here is, its a LAPTOP. Not a Labtop.

No, I think the problem is you are a douche. talk2hand and I got my LAPTOP fixed.

[JayDi Blaze]

Silver HeartCrosser

azkay wat

I think the problem here is, its a LAPTOP. Not a Labtop.

No, I think the problem is you are a douche. talk2hand and I got my LAPTOP fixed.

You should use proper english, it looks better :3

start it up, tap f8 like mad. Choose disable restart on system failure. Start again, wait till it crashes, give us the crash codes.

[Sensorium139]

Scytheress

I'm guessing you're also using Vista. Oddly, starting the same night, my boyfriend's computer began having the same issue but we resolved it through another method. If what I said above doesn't work I can walk you through the longer process to fix the KSoD (black screen of death, exclusive to Vista).

My desktop with Windows XP professional did this neutral . You couldn't do ANYTHING WITH IT! I had to reinstall XP.

I'd say reformatting is usually a last resort, but OP, do you have your operating system disks? I'd recommend inserting them now, hitting F12 (I think...) will get you the boot menu, you want to boot it from the CD/DVD drive, and it usually guides you how to completely reinstall your operating system, since that's all your really can do , at least with my experience with this error.

[mahi poi no ka oi]

Hmm there's a lot of possibilities but from what you're telling me it sounds like you have loose/bad RAM. Open up your computer and remove all your RAM cards but one (keep track of which ones you've tried and which ones you haven't). Try each one individually in the same slot and if none of them work, try a different slot. If it's not the RAM I don't really know what to suggest.

EDIT: I just realized you said laptop. In that case, if you have never worked with a computer before, you probably want to get an expert to do it for you as laptop parts are VERY fragile and could break VERY easily should you stick it in wrong or something.

[Sensorium139]

mahi poi no ka oi

Hmm there's a lot of possibilities but from what you're telling me it sounds like you have loose/bad RAM. Open up your computer and remove all your RAM cards but one (keep track of which ones you've tried and which ones you haven't). Try each one individually in the same slot and if none of them work, try a different slot. If it's not the RAM I don't really know what to suggest.

EDIT: I just realized you said laptop. In that case, if you have never worked with a computer before, you probably want to get an expert to do it for you as laptop parts are VERY fragile and could break VERY easily should you stick it in wrong or something.

I've had this error before on a desktop , just saying, I took the ram out and put it back in ...no fix . The only fix was taking it to office depot and having them open it (since I couldn't open the damn thing, it has a really odd system to open it with! :sweat) and then to reconnect the cd and dvd drive since they somehow got disconnected (likely in shipping or the fact it's really heavy and I had to throw it around to get it in that desk thing...) . The only fix that actually worked at all was reinstalling XP and now it works just fine.

I had the error because I think either incorrect drivers or a shitty dell LCD I bought that I thought was pretty...couldn't actually tell as it only created problems once I plugged that monitor in...I'd assume it'd be caused by something that interupts the power suppply, on a laptop I'd think this is not a display issue, it could be something lose on the inside, but I don't think RAM. I'm trying to trouble shoot without a computer infront of me to play with and I have no idea what this person was doing before their error >_> .

[mahi poi no ka oi]

Sensorium139

mahi poi no ka oi

Hmm there's a lot of possibilities but from what you're telling me it sounds like you have loose/bad RAM. Open up your computer and remove all your RAM cards but one (keep track of which ones you've tried and which ones you haven't). Try each one individually in the same slot and if none of them work, try a different slot. If it's not the RAM I don't really know what to suggest.

EDIT: I just realized you said laptop. In that case, if you have never worked with a computer before, you probably want to get an expert to do it for you as laptop parts are VERY fragile and could break VERY easily should you stick it in wrong or something.

I've had this error before on a desktop , just saying, I took the ram out and put it back in ...no fix . The only fix was taking it to office depot and having them open it (since I couldn't open the damn thing, it has a really odd system to open it with! :sweat) and then to reconnect the cd and dvd drive since they somehow got disconnected (likely in shipping or the fact it's really heavy and I had to throw it around to get it in that desk thing...) . The only fix that actually worked at all was reinstalling XP and now it works just fine.

I had the error because I think either incorrect drivers or a shitty dell LCD I bought that I thought was pretty...couldn't actually tell as it only created problems once I plugged that monitor in...I'd assume it'd be caused by something that interupts the power suppply, on a laptop I'd think this is not a display issue, it could be something lose on the inside, but I don't think RAM. I'm trying to trouble shoot without a computer infront of me to play with and I have no idea what this person was doing before their error >_> .

Well yeah. That's why knowing whether there was recently installed hardware and software is important as well. In some cases, a system restore will actually bring it back to speed if you installed a conflicting software/update. If it's new hardware, just reverting back to your old hardware should work.

[Silver HeartCrosser]

JayDi Blaze

Silver HeartCrosser

azkay wat

I think the problem here is, its a LAPTOP. Not a Labtop.

No, I think the problem is you are a douche. talk2hand and I got my LAPTOP fixed.

I should use proper english, it looks better for my face.

start it up, tap f8 like mad. Choose disable restart on system failure. Start again, wait till it crashes, give us the crash codes.

Much better.

Thanks people to those that helped, my laptop is repaired now.