Phone is an "unknown device" ? ;u;

[Viche]

This occurred since 3 days ago.

In case you might ask, I'm running Windows 8.1

I lost the ability to drag and drop music/pictures/files into my Samsung Galaxy s5.
Whenever I plug it in my laptop it isn't shown/recognized and all it does is charge it's power.

Usually when I plug my phone into my laptop (Asus, not sure of the model) with the usb cable that came with it, a notification would appear on my phone as 'connected as a media device'.
Back then, my phone could be shown in 'my computer' or 'this pc' and I was able to drag and drop files into it.

My phone is shown with a yellow "!" mark like this:






I'd really really appreciate any solutions!

Things I've tried but failed:


- replug my phone
- factory reset the phone, twice
- downloaded latest drivers
- uninstalled the 'unknown device', unplugged and plugged my phone

[Viche]

bump ! )-':

[Viche]

bump <3

[Lanackse-Kanvae]

Don't bump. It's against the rules and people think you already getting help blahblahblahblahblahblahblahblah they then leave thread alone blahblahblahblahblahblahblahblah

Ok now that I have that boring s**t outta the way:
Did the phone come with any software on a disk? I know mine (Sony Xperia) came with a software suite that allowed it to connect and talk to my PC.

What phone is it? It may require some software in order to talk with the PC. Otherwise it's like someone talking Mandarin to a Swahili speaker and you're not going to get anywhere in that scenario without a translator, which in the case of my Sony is the Sony PC Companion. I also believe Nokia and Samsung also have something similar but obviously of their own design and copyright.

I apologise if that was repetitive, I'm tired and I am trying to get rid of this **beeepbeepbeepbeep** bug that is trying to cling on like some sort of desperate hanger-on.

[Viche]

Lanackse-Kanvae

Don't bump. It's against the rules and people think you already getting help blahblahblahblahblahblahblahblah they then leave thread alone blahblahblahblahblahblahblahblah

Ok now that I have that boring s**t outta the way:
Did the phone come with any software on a disk? I know mine (Sony Xperia) came with a software suite that allowed it to connect and talk to my PC.

What phone is it? It may require some software in order to talk with the PC. Otherwise it's like someone talking Mandarin to a Swahili speaker and you're not going to get anywhere in that scenario without a translator, which in the case of my Sony is the Sony PC Companion. I also believe Nokia and Samsung also have something similar but obviously of their own design and copyright.

I apologise if that was repetitive, I'm tired and I am trying to get rid of this **beeepbeepbeepbeep** bug that is trying to cling on like some sort of desperate hanger-on.

I haven't had any help since the very day this problem started occurring. x________x
It's a samsung Galaxy s5. I'm assuming the problem lies within the drivers for it, but I can't find any solution to this.
Thank you though.

[BerserkLeon]

Have you tried another cable? I assume the s5 uses the same microUSB connector most small devices do?
Have you tried wiggling the connector in the phone around a little? my Nexus 5 seems to be picky sometimes, and won't connect properly without me finding a position the cable will work in.
Tried another usb port, or tried anything else in that USB port?
and last, have you got your phone wet recently?