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Every time I try and load the app on facebook, it comes up with the error "Something went wrong retrieving your information. Please restart your browser and try again! Error please login"

Restarted the browser, logged out and back into facebook, even tried in both IE and Firefox....all the same error.
However, it opens up on my android phone using the web browser... sad

OS: Windows 7

Web Browser: Firefox - - - Internet Explorer
malveck
Every time I try and load the app on facebook, it comes up with the error "Something went wrong retrieving your information. Please restart your browser and try again! Error please login"

Restarted the browser, logged out and back into facebook, even tried in both IE and Firefox....all the same error.
However, it opens up on my android phone using the web browser... sad

OS: Windows 7

Web Browser: Firefox - - - Internet Explorer

Hey Malveck!

Thanks for letting us know about this problem! We'd be happy to help out. First off, would you be able to tell me how exactly you're trying to access Zombie Farm?
http://apps.facebook.com/playzombiefarm/

I believe that's the link I go to....or the regular facebook url direct... " http://apps.facebook.com/playzombiefarm/?ref=bookmarks&fb_source=bookmarks_apps&fb_bmpos=1_ "
Zombie farm friends
malveck
http://apps.facebook.com/playzombiefarm/

I believe that's the link I go to....or the regular facebook url direct... " http://apps.facebook.com/playzombiefarm/?ref=bookmarks&fb_source=bookmarks_apps&fb_bmpos=1_ "
Zombie farm friends

Very strange, but this is great because we're currently trying to track down the cause of this issue.

Would you be able to send me a private message with the answer to these questions:

1. Please provide us with the browser name and version you are using
2. The error message and number (if any) you are receiving
3. Does this happen with any other FB account you might have?
4. Does this issue occur with more than one browser? (if you have only tried one, we ask that you try using another browser just to see if you get the same error)
5. Do other Flash based games work for you as well?
6. Do you know which version of Flash are you using? (To check which version of Flash you have and to install the latest version, click this link: http://bit.ly/CheckFlash)
Every time I try and load the app on facebook, it comes up with the error "Something went wrong retrieving your information. Please restart your browser and try again! Error please login"

Restarted the browser, logged out and back into facebook, even tried in google....keep have the same error..

OS: Windows 7

Web Browser: Google
im having the same problem come on people fix the problem already.
i am having the same problem how do you fix this it is frustrating
shyleeecho
i am having the same problem how do you fix this it is frustrating





its been like that for months for me
Every time I try and load the app on facebook, it comes up with the error "Something went wrong retrieving your information. Please restart your browser and try again! Error please login"

Restarted the browser, logged out and back into facebook, even tried in google....keep have the same error..

OS: Windows 7

Web Browser: Google







same problem for months and still no reply or fix for it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Have they figured out anything yet I've been wanting to play this game for the last month and I keep getting the connection error crap that everyone else is getting and its making me mad.... evil

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