Sticky: Official Zong Bug / Feedback thread (updated 7/9)

[-Magic Timtams-]

I paid the $7.15 AUD for cash, my first one came in but the second one didn't as well as my third.
I mean as in, I got the cash for the first payment, but not for the second and third- And the money is gone from my account, so I did pay for it.
At first I thought the cash to my account was delayed, but then I remembered every other time it was instant, so this time shouldn't be different...

I've noticed quite a lot of people have this problem, so it's not just me. :c

[Blacktrystan]

-Magic Timtams-

I paid the $7.15 AUD for cash, my first one came in but the second one didn't as well as my third.
I mean as in, I got the cash for the first payment, but not for the second and third- And the money is gone from my account, so I did pay for it.
At first I thought the cash to my account was delayed, but then I remembered every other time it was instant, so this time shouldn't be different...

I've noticed quite a lot of people have this problem, so it's not just me. :c

And now the 4th.
It's not normal. :/ They should react faster...

[Ziang]

Ugh. No cash. <.<
talk about frustrating
D: <
*shakes fist at zong*

[-Magic Timtams-]

I don't understand if I'm supposed to just leave my issue here or actually post a forum.
After all I still haven't received the cash...


I'll wait a few more days I guess.
Though looking at when this was last updated I might be waiting awhile. Haha.

[bunnylein]

i also never ever recieved my cash i payed via cell phone!!!

i paid it but they just said they cant see something that they got from me money... nice or?

i am really pissed cause of that!!!