"Customize Me" screen WILL NOT LOAD....

[RoseNightshade]

1. The Bug
When i click on the "Customize me" button in the inventory screen... i get nothing. The page starts to load, but all I end up with is a blank page, completely white, and nothing else. It still goes to this url: "http://www.gaiaonline.com/profile/inventory.php?mode=equip" but I get nothing but white. This has been going on for months now, and I have nothing wrong with my computer that I know of, and everything is up to date, browser, computer, anti-virus software....

2. Operating System
I use Windows XP, service pack 2

3. Internet/Web Browser
I've tried this on both Internet Explorer and Mozilla Firefox, both of which are the most recent versions. I get the same result on both browsers.
The program/application in what you use to view gaiaonline.com, common browsers being;

4. ISP/Connection
I have broadband highspeed Cable connection to the net.

5. Firewall - Software/Hardware
Windows firewall and ClamWin anti-virus, and we use a Linksys router.

This has been going on for months now... I thought maybe it was just some kind of temporary glitch on gaia and I just had to wait it out.. but no such luck. I've tried putting some stuff in storage, moving it around... ( have over 580 items in storage, and around 915 items in my main inventory.) i still get a blank browser page that says "done" at the bottom.. and get nothing. :/ It's really starting to piss me off. D: Halp please?? anyone else having this problem??? I saw a HANDFUL of threads that seemed similiar but not exactly the same problem...

[Fifth Doctor]

The best I can tell you is to move a bunch of stuff to storage, especially multi-pose items.
You've probably exceeded the page's byte limit so it won't load.
1.3k items is enough to break the page, I think.

[RoseNightshade]

Fifth Doctor

The best I can tell you is to move a bunch of stuff to storage, especially multi-pose items.
You've probably exceeded the page's byte limit so it won't load.
1.3k items is enough to break the page, I think.

it loaded in the past when i had just as many items. and what good is HAVING all those items if i have to put them in storage to be able to equip my avi? :/

[RoseNightshade]

Not being able customize my avi with as many items as i have in my inventory is unfair... that's like... penalizing gaians for buying all the items they want and supporting the site. :/ I can understand how it would put a strain on the system... but evenso... the site should be able to support a "customize me" inventory that has EVERY ITEM ON THE SITE. otherwise... why should we bother playing? I mean, if we can't use whatever we want if we can afford it... yeah obviously the show all tab is limited to 800 items, but the customize me section has multiple tabs to avoid the problem of the "all" tab in the inventory.

it's like saying "I can't put on the clothes i want!" and someone's response is "throw away some!" It.. doesn't really make sense. You buy these items to enjoy them....

[Fifth Doctor]

I'm not sure if anything is being done to fix it, or even what the technical implications of fixing it would be, but Gaia is well-aware that this happens.
I'm also not sure whether the limit is on the site or on the user's computer; I've heard things to imply both...

So the best you could do would be to put some items away so you can customize and maybe post in Site Feedback suggesting more room on the page.
You should at least get an idea of what is/can be done about it.

[RoseNightshade]

See what I don't understand is why this problem suddenly started happening, when it had never before. I've put even more items in storage and still nothing. just a blank page. and it can't be a problem with my computer, because i haven't changed anything that would effect something like that.... :/


Do you have links or such that point the way to where this problem has been outlined? I searched around for this as a known issue, and couldn't find anything except an old resolved/solved one that from like a year or two ago around the time of the christmas event.

it's just weird that this suddenly happened, and doesn't seem to want to resolve itself... :/ I just... wanna be able to pick through my wardrobe without having to pack away half my inventory first... I never know what I want to wear till I sift through everything ya know?

[RoseNightshade]

so... >.> NO ONE else is having this problem???? Just me? D:

c'mon... isn't there at least two or three more filthy rich gaians out there having this problem with their large inventories???? D: ;0; *feels so alone*

.......this hakuma is starting to chaffe in odd places... I.... I would like to take it off plz... D: