Sticky: Collecting Login Bugs - Stickied + Updated

[Peachie Keane]

Vista Home 64 bit - Google Chrome

So here's the situation:
So I was on my main account and had to get an item from my mule account (this one). So I logged out from my main and then signed on this account to send the item. And then I get a message that says my main account must have a trading pass first, which is weird because I've been on that account for a long time and I definitely have a trading pass.

So I sign out from this mule and try to log onto my main, and it flashes error: incorrect password. Freaking out, I resend my login to my email and was able to change my password through the email. I signed on my main, and everything was normal, no gold taken, items, etc. Then I sign out and sign back onto the mule. After I finish whatever business I had, I try to sign back onto my main, and again it says: incorrect password.

I try to send the login email again but it won't allow me to this soon. And when I try to access it through the old email, it says error again too.

I've checked my main account's profile constantly, and nothing's changed---the avatar is the same and still has the same items.

Everything was typed correctly.

[Kid Krampus]

Firefox, Vista Home 64bit.


My main account has disappeared entirely. I'm a blank spot on friend's lists, I'm not on the moderator list of my guild. I can't get an email sent to me for a lost password.

[Sapphire Desire]

Firefox or Explorer (tried both) & Windows vista, 32-bit.

I'm having the nearly the same issues as Kid Krampus. I went to log in on my main account, and it complained about an incorrect screen name. I tried connecting on here with both firefox and explorer with the same error given. I log in under this mule account, and I see a problem. It looks as if my screen name had been deleted for some reason. I don't know if it was from me trying to log in while my internet connection crashed, or if it could be a database server having an accidental coffee bath and consequently malfunctioning.

The avatar on my main account is not displaying as well, however, in the "equipped list" on the profile, I see the entire outfit I was wearing before... The profile I noticed also swapped to the old style.

If I'm in the wrong thread, let me know where to go with the bizarre bug.

Thanks for the help,
-TJ

Edit/Update: The glitch seems to have fixed itself, I no longer need help, thanks again!

[Mrs E Roosevelt]

Just tried to login on Opera (v 2.7) and couldn't; it told me my username/password combination was incorrect (after I confirmed it in Safari).

[I3linder]

Windows XP, Internet Explorer

When i attempt to go to the main log in page. http://www.gaiaonline.com/ using IE a blank screen comes up saying.... Nothing here, go here instead.

I had to go to www.gaiaonline.com/mygaia to get a log in page. When I click on the Home tab it takes me back to the "Nothing here" screen.

Thank you.

[Tranzendental Trumpet Man]

Using Google Chrome on Windows XP I've been having issues accessing the login screen. Whenever I try to go to gaiaonline.com it says "Nothing here, go here instead." If I access a bookmark past the login screen, it lets me go right into Gaia no problem (thanks to the "Remember Me" function, so thank you very much), but I cannot access the login screen on Chrome. I can access the login screen on Internet Explorer 6 however, so I'm not sure exactly what the problem is. Just thought I should post since I didn't see anything here on it yet.

[Nefarious490]

I've been getting the message that my account is blocked for 15 minutes due to failed login attempts for the last 12 hours or so...12 hours is a little more than 15 minutes so it sounds like a bug to me...I'm getting this problem with my other acount by the way (Nefarious Joe)

[pianoplaya42]

i cannot for the life of me play booty grab when it appears in forums i can only do it when there 's glowing tanks in the message in a bottle aquariums

[ikisame17]

This is where i need to be i think, I cant get on one of my computers but i can on another. I don't know what's up with it.

[nightmare - fuel]

Yeah.

Had to change my password to log in. D:

Save us, Carbon! You're our only hope!

[l i t h i u m b l o o m]

Wow, seems like quite a lot of people are having the same problem I am.

Every time I've logged in for the past few months, it has come up with the "Uh Oh!" message on the first try. I copypaste my username and password, so I'm not mistyping it, and when it started doing this, I had my password saved. Today, it failed twice before finally letting me in. I really hope Gaia isn't banning IPs based on a site glitch.

I use Windows Vista and my browser is IE8, if that makes any difference.

[Tzolkat]

I'm running FF3.5 on both Windows XP and Windows 7, and I get the same issue that many are already describing. Firefox's feature to remember usernames typed in doesn't work until I already type part of the username in. So I've started typing in my username in full instead. I type in my password and hit enter, and more often than not the login fails and claims I typed an incorrect password, with a threat about banning IP addresses etc, etc....

Logging in from the failed login screen, however, works every time, using the exact same info. So it has to be a bug with the new login box, which I loathe in any case because I can't click the field to fill in my username. stressed

[HotRed_Streak2]

crying crying crying

Ok, so basically, I had an account, HotRed_Streak:

- I was logged on, everything working fine.
- I am in shops trick-or-treating, so I click on another shop.
-Suddenly my avatar is gone, and there is an account notice bubble.
-It says I need to validate my account (which I did a long time ago), but the email address is missing from the form.
-I have received no emails for validation.
-When I try to log in it says the username doesn't exist.
-When I try "forgot login" it tells me the email address doesn't exist.
-When I tried to register for a new account, it told me the username and email were in use.

This is my old profile: http://www.gaiaonline.com/profiles/17374970/?_gaia_t_=718

When you search my posts in the forum, my avatar and username are gone.

I have never had any problems before, or anything. Lately I've been having problems with a fake "your computer has a virus!!!" pop-up when I am using Gaia.

Please, please, please help? Or direct me to the right place? I have no idea what could have happened! crying crying crying crying crying

[0Shut0Up0And0Smile0]

I cannot log into my main account, kyoki_hinote, I only get a notification that I've entered the username or password wrong.

I know I haven't, but I tried resetting my password anyway, but it did not work. When I looked up my profile, my avatar was gone, but the listing of the items I'm wearing is still there. It also says that I have made 0.00 posts in the forums, when I know for a fact that that is not true.

[MercifulDeath]

Hoping there's further news on this...
Both dates have come and gone, and I still don't see it fixed.
Am I the only one?

carbonphyber

update October 21:
The "remember me" issues should be fixed as-of Monday morning. If you have any further problems with that, please post about it.

I'm releasing a code patch either tomorrow (Thurs) or next Tuesday. This patch should address the "browser doesn't show me my usernames when I click on the username field", "please enter your password", and "login doesn't work with JavaScript disabled" problems on FF2+ and IE7+. This patch will not likely fix any of the PSP/PS3/DS login problems but please post if it does fix it.

Explanation of patch:
When the login form was changes last week (to allow users to opt to login with their Facebook accounts) we removed the Labels for "username" and "password" and instead pre-filled the forms. Now they use background images to show those words. This means that we don't have to pre-fill the username field which will allow your browser to match your stored username as you type it (which seems to be what most users are familiar with).