Why my account Alicen Heaven got banned ?

[Tokkio Chiyo]

PLS REPLY AND SOLVE THIS . THAT CHAR WAS HACKED THEN U GONNA BAN MY CHAR ? FOR NO REASON . I CANT OPEN MY ACC . THEN U GONNA BAN IT AFTER ALL THE HARD WORK ALL U DO IS BAN PEOPLE WHO GOT HACKED ?

[~ Aki - Fairy ~]

What exactly is the error message you receive when you try to log onto the account?
Have you received any emails (remembering to check all various folders) regarding the matter?

[Tokkio Chiyo]

Uh oh! The account appears to be banned!

Error: Your account has been blocked. If you have any questions please use our Help Center



THIS . ^^^^^^^^^^

[~ Aki - Fairy ~]

Double-check the email account linked with that account for a message about why it's been banned. If you can't find one, send a PM to one moderator to find out why (at the top of each forum is a "view forum moderators" link, click it).
The reason for the ban will determine the next step, the moderator ought to be able to help you out with that.