marathon achievement STILL wrong

[dragon quest]

I am on day 18 of the marathon achievement, and the count is back to 1. why isn't this corrected? why am I forced to keep logging in to get this achievement if it is going to continually reset itself? others are having this problem too, and are as frustrated as I am. Why is this problem being ignored? why aren't we even getting any responses from anyone who is supposed to be working on this? come on gaia, get with it.