Holly Holidays Coupon: Haven't received Holly Holiday item

[bri_the_cookie_goddess2]

Purchased 1000 gaia cash using the holly holiday coupon and have not received the Holly Holiday chance item. Using Windows Chrome. Used credit card.

Help please~

[bri_the_cookie_goddess2]

Anyone else get this problem?

[the-littlest-moon]

I had the same problem at first, but I waited 24 hours and got it sometime within that time.

[bri_the_cookie_goddess2]

TheSleepWithin

I had the same problem at first, but I waited 24 hours and got it sometime within that time.

Hmm... It's been about 24 hours, i'm sure. Hopefully it'll turn up soon. Glad to hear yours did 3nodding

[bri_the_cookie_goddess2]

Still have not received my Holly Holiday chance Item. Been about 2 almost 3 days..

[bri_the_cookie_goddess2]

Bump~

[bri_the_cookie_goddess2]

4th day now and still have not received it

[bri_the_cookie_goddess2]

Five days now Gaia....Five

[bri_the_cookie_goddess2]

8 days now and still have not received my Holly Holiday item...

[bri_the_cookie_goddess2]

10 days now Gaia. Still have not recieved it....this is getting a little ridiculous.

On top of that, I have yet to receive my Santa March as well

[bri_the_cookie_goddess2]

Is this going to get fixed? Do I need to send a personal message and not post on here?

[bri_the_cookie_goddess2]

19 days. Still have not received item

[Jak Bauer]

bri_the_cookie_goddess2

Purchased 1000 gaia cash using the holly holiday coupon and have not received the Holly Holiday chance item. Using Windows Chrome. Used credit card.

Help please~

Hi there,

Have you already filled out a Billing ticket in our Help Center on this issue? If not, please go here: https://www.gaiaonline.com/supportal/login/?task=ticket

Once there, fill out the ticket completely and someone will get back to you ASAP.

If you have, please send me a PM with the ticket number and I will look into it for you.

Jak Bauer
Gaia Online Administrator