Welcome to Gaia! ::

Cash Card bug explained

If you use a Cash Card, the feedback you get that should say "GCash successfully redeemed" is a little buggy right now.
It currently tries to show a whole new Gaia HTML page where it should only show a sentence.

This does not affect your GCash! If you have a valid Cash Card PIN then press the "redeem" button, you will get your GCash -- some users notice a lag of u to an hour. This sucks -- I know and I'm sorry. In my testing, I got my GCash in less than 8 minutes.

We're working on the issue.

If you get your GCash but don't get any items that the card promises, please file a "Billing Inquiry" ticket on the support site to ensure that you get the item.

Update - November 11, 2009
I finally found the cause of this bug. The testing team is doing their job right now and the patch should be ready for tomorrow.
i have that problem too sad
Coolfactor's avatar
  • 300
  • 150
  • 150
Yeah... I was wondering about this. I just got a card and I redeemed it about a half hour ago... Still no cash.
So do i.
I just entered my pin, and it just refreshed the page after i hit the little redeem button.
My cash still says the same amount from before i entered my pin.
So..should i wait about an hour, comeback, and then see if it works?
xXFallen_NitexX's avatar
  • 300
  • 100
  • 100
D: wut if i just bought 2 cards today and i put in the pins..it said that the PIN WAS ALREADY REDEEMED...THE CASH CARDS I JUST BOUGHT TODAY TOO crying UNSCRATCHED
Help me! I entered my PIN & it said that my card had already been redeemed but it was a brand-new NOT used cash card!!! I'm out $25 & I don't have my Gaia Cash!!!
well you people better get this crap fixed damn quick or i can guarantee that you will NEVER get another cent of my hard earned money ever again!!!!! scream scream
Its been about a half an hour for me.... What the hell guys, what the hell.
So it isn't just me...that's a relief,I guess...but PLEASE fix this soon! I hadn't bought one in awhile and decided to treat myself today since my boyfriend's out with his friend,and now it's all pointless....:sigh: I hope my cash shows up in there soon....$25 is a lot of money right now. =^_^'=
I'm on my 3rd hour.
it's been well over 8 minutes and i have not received my cash so yeah. i am getting angrier by the second. get your crap fixed NOW dammit!!!!!!!!!! evil scream
carbonphyber
Cash Card bug explained

If you use a Cash Card, the feedback you get that should say "GCash successfully redeemed" is a little buggy right now.
It currently tries to show a whole new Gaia HTML page where it should only show a sentence.

This does not affect your GCash! If you have a valid Cash Card PIN then press the "redeem" button, you will get your GCash -- some users notice a lag of u to an hour. This sucks -- I know and I'm sorry. In my testing, I got my GCash in less than 8 minutes.

We're working on the issue.

If you get your GCash but don't get any items that the card promises, please file a "Billing Inquiry" ticket on the support site to ensure that you get the item.

work harder dammit!!! i am sure that i am not the only one that's pissed about this crap!
PinkEvadne's avatar
  • 250
  • 200
  • 100
aryal_glorious
carbonphyber
Cash Card bug explained

If you use a Cash Card, the feedback you get that should say "GCash successfully redeemed" is a little buggy right now.
It currently tries to show a whole new Gaia HTML page where it should only show a sentence.

This does not affect your GCash! If you have a valid Cash Card PIN then press the "redeem" button, you will get your GCash -- some users notice a lag of u to an hour. This sucks -- I know and I'm sorry. In my testing, I got my GCash in less than 8 minutes.

We're working on the issue.

If you get your GCash but don't get any items that the card promises, please file a "Billing Inquiry" ticket on the support site to ensure that you get the item.

work harder dammit!!! i am sure that i am not the only one that's pissed about this crap!

hey hey hey.
slow down there chicka.
submit a billing inquiry like the rest of us and wait. he just found out today.
ive been having this issue for about 2 months now and its never been THIS bad.
yes ive sent my ticket thingy but hey. im patient.
as long as im getting my cash something soon idgaf. razz
PinkEvadne
aryal_glorious
carbonphyber
Cash Card bug explained

If you use a Cash Card, the feedback you get that should say "GCash successfully redeemed" is a little buggy right now.
It currently tries to show a whole new Gaia HTML page where it should only show a sentence.

This does not affect your GCash! If you have a valid Cash Card PIN then press the "redeem" button, you will get your GCash -- some users notice a lag of u to an hour. This sucks -- I know and I'm sorry. In my testing, I got my GCash in less than 8 minutes.

We're working on the issue.

If you get your GCash but don't get any items that the card promises, please file a "Billing Inquiry" ticket on the support site to ensure that you get the item.

work harder dammit!!! i am sure that i am not the only one that's pissed about this crap!

hey hey hey.
slow down there chicka.
submit a billing inquiry like the rest of us and wait. he just found out today.
ive been having this issue for about 2 months now and its never been THIS bad.
yes ive sent my ticket thingy but hey. im patient.
as long as im getting my cash something soon idgaf. razz

Wow 2 months @_@
Wait....we have to submit a billing inquiry??? I've never submitted ANY inquiry...I couldn't figure out how this weird "ticket" thing works-it used to be so much easier...:sigh: Do I HAVE to submit one,or will I just eventually get my GaiaCash? I don't have a lot of money right now,so this delay on my treat for myself is really quite depressing. It makes me feel as if my money was wasted,a little bit. :sigh: I hope it just shows up and I don't have to try and figure out the new ticket system....

Quick Reply

Submit
Manage Your Items
Other Stuff
Get Items
Get Gaia Cash
Where Everyone Hangs Out
Other Community Areas
Virtual Spaces
Fun Stuff