ThanatosRising
(?)Community Member
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- Posted: Tue, 21 Oct 2014 20:56:33 +0000
Edit - October 21st, 2014: Asked about this issue during the last ATS, hopefully something will come from it:
http://www.gaiaonline.com/forum/ask-the-staff-archive/ask-the-staff-20-oct-2014-closed/t.94539493_212/#212
Was not aware of that but not terribly surprised, large inventories can cause things to act funky sometimes. We'll pass along the request to see if we can do something about it.
Edit - October 21st, 2014: Second edit of the day. I recently purchased a formula from Bifrost after running into another user with the same problem who stated that buying a formula fixed the issue for them. Much to my surprise, it worked! It seems the white paging issue may be caused by attempting to access alchemy without any formulas. At any rate, while the bug still exists it seems to have a workaround.
http://www.gaiaonline.com/forum/ask-the-staff-archive/ask-the-staff-20-oct-2014-closed/t.94539493_212/#212
Zero Omega
ThanatosRising
Not sure if this counts as a support issue or not, but might as well try:
Features
Were you aware that the alchemy landing page is not loading/white paging for some users (such as myself)? I suspect it might have something to do with inventory size being too large, causing it too time out, though I can't say for sure. Any way this can be looked into getting fixed?
Features
Were you aware that the alchemy landing page is not loading/white paging for some users (such as myself)? I suspect it might have something to do with inventory size being too large, causing it too time out, though I can't say for sure. Any way this can be looked into getting fixed?
Edit - October 21st, 2014: Second edit of the day. I recently purchased a formula from Bifrost after running into another user with the same problem who stated that buying a formula fixed the issue for them. Much to my surprise, it worked! It seems the white paging issue may be caused by attempting to access alchemy without any formulas. At any rate, while the bug still exists it seems to have a workaround.