admin
(?)Admin Lead
- Posted: Mon, 13 Oct 2014 22:41:39 +0000

Let's answer a few of the most common questions up front! These are some that we know you are interested in. Please don't duplicate the questions listed below as the answers we have given are as complete as we can make them at this time.
Can we opt out of announcements?
The long and short answer to this one is: No. Announcements and staff notices are the best way we currently have to get info about events and sales out to you. While we may look at alternative communication methods in the future, right now we have no plans to change this system. The sales of announcements are how we keep this site up and running- so a big thank you to the Gaian's who read those and take advantage of the sales they offer!
Can you update shop navigation? (ex. Better tabs, tags, and shopping cart?)
This has been on our radar for awhile now! Definitely a strong possibility for the future!
Where did zOMG items go in the shop?
As we are currently fixing some critical issues with zOMG!, the items have been removed from shops while we work on it! This is so that no one makes a purchase they can't use.
Why are there so many GCash items and are the prices going up?
GCash is how we support this site. When a Gaian is generous enough to make a purchase from us- it helps everyone. Without these purchases we couldn't afford to keep this place free and fun for everyone. So, of course, we put a lot of priority on making sure we have quality items in our GCash stores for these Gaians to buy. It's not just an effort to make money, it's an effort to keep our community going. Just like any other store, we constantly strive to strike a balance with our pricing that is enticing to our customers but profitable to our company. Items in our store range from 99 cents to $80, so there should be something for everyone at every price point!
Can you fix Loyal's counter so that it works?
Yes, we actually want to change completely how that part functions so more people can get access.
Can we have more outfit slots?
Yes!
Inventory arranger update?
Was on hold for a very long time but currently being worked on. No set launch date.
What are you doing to help new and existing Gaian's keep up with inflation?
New Gaians:
We are in the process of improving the Gaian experience for new and old players alike. Currently, we are working on balancing existing systems to make Gaia even more newbie friendly than it is now.
Existing Gaians:
We are aware of the inflation issue on Gaia, and are doing everything we can to address and resolve this important issue. Although we are unable to remove Gold Chance Items completely from La Victoire, we've taken steps to lessen the amount of Gold Chance CIs in the shop at once, as well as re-balancing the items.
Our long term goal is simple: we plan on revamping existing systems such as GoFusion and some of the mini games (e.g. Smashblox) to enable Gaians to use their gold to obtain exclusive items available only in these features. These features, once completely revamped, will allow Gaians to either use Gold or Gaia Cash to participate. Our main priority is to focus on our economy and address it accordingly, so that will work in tandem with gold generators.
Are you going to update the mobile app?
We absolutely must. It's where the world is going.